Last updated: March 2026
At Startups Saarthi, we strive for 100% customer satisfaction. We understand that circumstances change, and we want to make our refund process as fair and transparent as possible.
Refund requests are considered under the following conditions:
Government fees paid to regulatory authorities (MCA, GSTN, Income Tax Department, Trademark Registry, etc.) are non-refundable. These are third-party charges collected and remitted on your behalf, and we have no control over their refund policies.
Examples of non-refundable government fees include:
If our team has partially completed work on your service, a partial refund may be issued. The refund amount will be calculated based on:
The partial refund amount will be communicated to you before processing, and you will have the option to accept or request a review.
To request a refund, please email us at support@startupssaarthi.com with the following details:
Once a refund request is approved, the refund will be processed within 7-10 business days. The amount will be credited back to your original payment method (bank account, UPI, or card).
Refund requests may be denied if:
For any questions about our refund policy, please contact us:
By using Startups Saarthi's services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
Our support team is available Mon-Sat, 10 AM - 7 PM to assist you with any concerns.